Immediate Advocacy

What is Immediate Advocacy?

Immediate Advocacy is an informal, voluntary process used by Livanta to resolve your complaint quickly. This process begins when you or your representative contact us and give verbal consent to proceed with the complaint. Once you agree to the process and give your consent, we contact the provider and/or practitioner on your behalf. Immediate Advocacy is not appropriate when you do not want your identify disclosed to the provider and/or practitioner. Also, Immediate Advocacy does not take the place of a clinical quality of care review, which includes an assessment of your medical records.